he care.com service offers to
replace the traditional way of finding a good caregiver by using
web based sitter finder tool. The idea is to meet the needs of nannies, baby
sitters, housekeepers, pet sitters and other caregivers to the needs of
families and individuals
that are looking for different types of sitting solutions. In the past
parents could not access any
trusted and nationwide data base, they had to ask a friend if they can
recommend someone or just to
search in newspapers ads, online ads and local childcare centers. The
problem was to find the
right sitter with the right profile since every family has her own idea and
was founded few years ago with a single goal of providing an simple to use
access, search, screen and find a sitter according to numerous of
parameters - caregivers age, experience, education, location and more.
Parents who would like to use this service can run a free nanny or
babysitter search however the need to register and pay a membership fee in
order to contact the caregivers. Recently we heard some complaints from
parents that care.com is a scam. We checked it and here are the results...
First Check - The Care.com Website
examined the care.com website and the services that it offers. We found that
who would like to find a sitter of any kind can enter his zip code first and
run a free search in order to find out if there are relevant caregivers that
can fit his needs, and this without completing any registration process.
There for, our first conclusion was that free trail
be a positive
sign. Moreover, the search seems to cover any location in USA and includes a
details search criterion - type of caregiver
(child, pet, new born, home and more),
basic details such as age, location, gender, rate and more. The first
- we got a list of relevant sitters living near by. Their profile seems to
information we were looking for in order to choose the right one.
Second Check -
Complaints about Care.com Scams
this matter we searched the internet and found several care.com
reviews that might
some light on what does users think about this service and the company
behind. On top
we wanted to learn if they were happy about it or not and why...
different forums and complaints sites we found users complaining about
reading carefully we understood that some of them were nannies and
registered to the site but couldn't find a family that will hire them.
Another complaints about
were from parents who got a slow service or got no reply from the company
support group. Reading these posts we saw that after a while a
representative of the the care.com service has replied them in these forums
explaining them what they should do.
complaints were about a check scam. Here is an example of a scam complains
on one of
the complaints user's site. This complaint is about warning sitters from
accept large checks with a request to deposit them and return back some of
to the sender:
Posted by: Thou Shall Not Steal!
Conclusion - It's Not a Scam!
complaints seems to be no different from other customers of similar services
or even any service that provide a product or an online service. Last time
we checked there were several millions
of families and caregivers listed to care.com. It is only make sense that
out of millions of people there are from time to time un happy customers who
found the service slow or just providing
different results then expected.
scam is when an individual or a group of people decide to deliberately rip
off other people
providing the service or product they promised to. Care.com seems to be in
business and customer support and there for our conclusion is that care.com
is not a scam.